![]() ![]() ![]() Once purchased, go back to the Numbers screen at any time to see and manage your numbers. If for any reason there are none available, use the Request option to open a request form, which will be passed over to Infobip support. Use the filters to select the required country and capability (SMS, MMS, and Voice), then select a number from the list of available numbers. You can only purchase one number at a time. To purchase a number via the web interface, go to Channels and Numbers > Numbers and select Buy Number to get started. Move on to Sender Names if this is the case. You do not need to purchase a number if you are only sending outbound SMS messages and your country's regulations do not require otherwise. Buy a Numberīuy a number if you are accepting incoming SMS messages from customers. Wait times for registration are usually proportionate to the level of complexity behind the steps involved and are highly operator-dependent. Contact your account manager for any additional details you may require. This can vary from simple pre-approval to message templates and additional authorization documentation. The registration process is usually unique to each operator which requires it. For sender names, this may mean that you need to register your sender IDs before submitting traffic. Senderĭifferent countries and networks have different terms of use and regulations which affect many aspects of using SMS. Make sure you are fully familiar with International SMS coverage and Connectivity rules. Some countries also require you to register a number regardless if you are using one or two-way communications. If you allow customers to respond via SMS, then you will need to purchase a number. There are a number of conditions which apply depending on what type of traffic you allow. In other words, if you are sending out notifications, or requests for a response where a customer can text back. SMS can be used for one or two-way communication with your customers. Before starting any SMS communications, make sure you are fully familiar with International SMS coverage and Connectivity.įor information about regulations and policies specific to mobile operators in the US and Canada, see Compliance Guidelines. Local Requirementsįor SMS, it is crucial to understand that every country has different rules and terms of usage according to their national law. It is important before starting setup and sending communications to understand all of these factors, as they will incur different setup and usage procedures. Here you can follow the enablement process for getting started with SMS.Įnabling SMS for your organization largely depends on your geography, traffic direction, intended content, and national regulations for using SMS for business purposes.
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